I read this article today on one of my favorite real estate blogs, The Zebra Blog and it really hit home for me. Sometimes in the world of real estate it is easy to get caught up in numbers and emails and negotiations and forget about what this business really is. This is people, human beings, selling their homes. The place where they watched their children grow up, or brought their spouse on vacation, or waved to their kids from as they skied down the trail. These properties that we swoop in and determine a value for are of course important to us, but not nearly as important as they are to you. While every piece of the puzzle is important, from taking photos of a new listing to coordinating a closing, every once in awhile it is necessary to take a step back evaluate how the most important part of the puzzle is doing, YOU. Because without these people, without you, we wouldn't be where we are today. You are the most important part of what we do, and if you aren't happy, then we probably won't be hearing from you again. We are always open to feedback from our clients, or potential clients, about what we could be doing that would make this sometimes daunting process easier on you, the one that for whatever reason, is selling their home. Our door, and our ears, are always open.